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In today’s digital world, data insight and business agility are essential. Banks and financial institutions require more than just the ability to rapidly process high-volume transactions with precision.
MD & CEO
For over 20 years, Satish has worked in the sector. Experienced in the KPO/BPO industry for 23+ years, specialising in Strategy, Business Transformation, Delivery, Transition, BPR, Quality Assurance, and Project Management/Migration in banking sectors.
Insurance, law, publishing, and healthcare. Satish has established new businesses and competencies for several organisations, resulting in exponential growth. Experienced professional skilled in creating sales strategies that adapt to changing business realities. The use of digital adoption as a driver for business transformation has been favourably embraced by customers. A tech enthusiast dedicated to driving business success.
Vice President & Head Innovations
Dr Uday Pandurang Wad is a recognized senior technocrat and has extensive experience in the innovative practices within Business Process Services (BPS) segment, spearheading multiple automation projects across multiple organizations. Dr Uday heads Innovations at Fibitech which remains a core to our services. His expertise in Deep Neural Networks for intelligent data capture powered by techniques for automatic image pre-processing have been widely used in automating various workflows like Accounts Payable invoice processing P2P workflow, DMS workflow in BFSI to name a few. A Robotics Process Automation (RPA) expert has helped bring in in process engineering, re-engineering and automation across BFSI. RPA coupled with Machine learning, Natural Language processing, Neural networks, Vision, Generative AI are the main drivers for digital transformation and Dr Wad’s expertise has been well received by most customers.
Dr Wad has published numerous research papers in reputed research journals. Currently, he is a freelance research advisor to Quantum Computing start-ups and Professor of Practice at one of renowned engineering college to make help Industry-Academia interface. Dr Wad holds a Post Doctorate in Physics from the University of Maryland and a Ph.D. in Physics from the University of Pune. He also has a Diploma in Advanced Computing from C-DAC Pune and an M.Sc. in Physics from the University of Pune.
Deputy General Manager
Moses is a performance-driven KPO professional with 19+ years of experience across the industry with specialized expertise in US RCM & BFSI. Moses's expertise includes business performance, operations, governance, service delivery, automation, process re-engineering, personnel management, and strategy. Moses is playing a pivotal role in devising strategy for Healthcare business for both international and domestic customers.
Moses has worked in various organizations spearheading planning and leading comprehensive strategies in support of business goals and objectives. His expertise in steering the execution of client processes and re-structuring them has greatly helped in business growth. He has demonstrated success by driving growth in targeted customers through implementation of key projects, led multiple cross-functional and multi center teams to support business growth.
Deputy General Manager
Rahul Roy, DGM & Centre Head at Fibitech, has over 24 years of expertise across the BPO and BFSI sectors. Specializing in Operations Management, Credit Underwriting, and Debt Management, he has a proven track record of driving business growth and operational excellence. Rahul’s leadership has been instrumental in delivering optimized solutions for clients across industries, positioning Fibitech for rapid growth.
Prior to Fibitech, Rahul held key roles at Writer Information, WNS Global Services, ICICI Bank, HDFC Bank, and Bajaj Auto Finance, where he honed his skills in client management and process improvement. His deep industry knowledge and strategic insights are helping to take Fibitech to new heights.
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